Useless in customer service.

<p>My mother got 2 numbers on a contract with Vodacom, I use one of them. In January with the upgrade I went to Chatz in Jacaranda, to move the contract from my mother's name onto my name. I filled in all the documentation handed in everything that was requested. I also asked to remove the current data bundle and change my contract to itemized billing to be able to claim back business calls. At the end of February I realised that I haven't received any invoice yet, again the invoice went through to my mother. Including in the invoice was still my 1GB data bundle and no itemized billing. I left it and thought It would be fine at end of March but still the same. We phoned several times and no one could assist, all they say is that they will come back to me. We went in to Chatz again today and they told me I need to re-submit all my documentation because they lost it. This is totally unacceptable, I do not have time from work to come and go as I like to get all this done AGAIN due to useless people working for Vodacom Chatz. With my next upgrade I'm definitely going over to Cell C and will never recomend Vodacom to anyone. I which Cell C still had the contract buy out special.</p>