USELESS IMBECILES

<p>To make it short and sweet. I have been paying my monthly Vodacom account by credit card for the last 10 years or more. my CC was upgraded last month therefore V required my new expiry date. After about 20 calls to the EXACT number that V sent me via sms no-one could help me. Apparently No one there knows that they have an accounts division. Prior to my many calls tuesday 8th, when I called last Friday 4th i was told that it would be sorted and that someone from accounts would call me the next day (sounded strange as accounts arent open on Saturday) one week later and still a useless situation. When you speak to the call centres, besides the noise being like a shebeen, they certainly dont give you the correct info. In the interim i paid my July account by EFT. a useless bunch of employed people that shouldnt really have jobs, they should rather be sweeping the streets. disgraceful service only to give a new expiry date. Vodacom you should be ashamed of yourselves and your employees as well. I was told today by another 2 people that I "would" be called back. my gosh.... to just give them 4 numbers, including a slash.</p> <p> </p>