EH
Elmarie H
1 reviews | Active since Sept 2015
22 May 2019, 20:00
Useless, illiterate and *******.
The most useless and idiotic cellphone company in the world. No service, no justice, *******, *****s your money and then say your account is 3 months in arrears. I sent them 4 emails with proof of payment...no response and then they have the audacity to suspend my account. I will NOT pay any further installments for the remaining period of my 2 year contract.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
23 May 2019, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 May 2019, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 May 2019, 11:08Dear Elmarie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,
Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,
Ashwin Abdurahman Consumer Website Team(SA)
Vodacom's reply24 May 2019, 11:08
Official
Dear Elmarie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,
Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,
Ashwin Abdurahman Consumer Website Team(SA)
EH
Elmarie H's updateReviewer Update
02 Nov 2019, 15:56The most useless and idiotic cellphone company in the world. No service, no justice, *******. This is now happening EVERY month and I'm sick and tired of lodging a complaint every time. Haven't got time for this bogus. Just fix and connect my account. They have the audacity to suspend my account. I will NOT pay any further installments for the remaining period of my 2 year contract.
EH
Elmarie H's update02 Nov 2019, 15:56
Reviewer Update
The most useless and idiotic cellphone company in the world. No service, no justice, *******. This is now happening EVERY month and I'm sick and tired of lodging a complaint every time. Haven't got time for this bogus. Just fix and connect my account. They have the audacity to suspend my account. I will NOT pay any further installments for the remaining period of my 2 year contract.