NY
Neville Y

1 reviews | Active since Mar 2009

22 Oct 2024, 10:10

Useless, frivolous SPAM

Vodapay sends so much spam, even though I have disabled every notification that I am able to. Being BOTHERED by bleeps saying "Oh no, your 6.4 VodaBucks have expired" is useless and childish. And "complete easy goals" - why does my life need Vodacom's petty, frivolous goals? You must allow me to disable this pointless nonsense.

0
Replies (4)
Vodacom
Vodacom's reply22 Oct 2024, 12:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
Vodacom
Vodacom's reply22 Oct 2024, 12:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
NY
Neville Y's update25 Oct 2024, 14:35
Reviewer Update
Thank you for responding and committing yourselves to some remedial action. I hope that I will be less bothered by messages that are inappropriate to me. Perhaps not everybody is excited to receive your messages.
NY
Neville Y's update13 Dec 2024, 10:24
Reviewer Update
Yippee! I have just been bothered by another silly Well Done! SMS giving me 8 Vodabucks. Seems that I will never be able to avoid this distracting nonsense. Painful.