USELESS ***** LIES ..... BLAMES THE CLIENT FOR CONSULTANT ERROR!!!!

I went into Cresta Vodacom to upgrade my *** number and the consultant upgraded the wrong number, a number which I have never used in 2 years... Now you are making it my problem, the contract cannot be reversed?? for some unknown reason.... your staff told me 48 hours it has now been 8 days.... You have now wasted 500 rand of my hard earned money and now your staff are so rude and unhelpful and when the client gets upset your manager does not even want to assist me, i have battled with this... VODACOM CRESTA ARE AS USELESS AS THEM ALL, Mica and Lee LIne are useless, your consultant makes the mistake and then blames the client, I did not once give over that number to upgrade only my 082 number, now its the customers fault???? what business are you trying to run Vodacom, should of listened to my instincts and cancelled it!!! Call me , I want this sorted by Next week, Thanks