HP
Helen P

1 reviews | Active since Dec 2011

22 Nov 2018, 16:20

Useless ***** division and back office!!!

In spite of being contacted by Marlon regarding my ***** query to date nothing has happened and at 6.00am tomorrow I will be in hospital for 4 days so cannot expect any answers till I return home. not fair. health issues have all been exacerbated by the anxiety connected with this issue. I remain totally unimpressed with Vodacom as a whole as i have another issue with them that I cannot get resolved either

0
Replies (1)
Vodacom
Vodacom's reply22 Nov 2018, 16:31
Official
Dear Customer,  Thank you for making us aware of your complaint.    Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.    Vodacom will not contact you via Whatsapp to request your personal details    Regards,  Vodacom Consumer Website Team