Useless for Data while out of the country. Useless for Support too.

If I could give ZERO I would. I was out of the country for 5 weeks. I was told that the 7 days data for international roaming could be rolled over. I had numerous problems even trying to talk to someone. I was making calls and speaking to different agents, all of whom had a different story. To be clear - the so-called vodacom customer care email does not exist as an email which can be answered. I was routed to the Whatsapp. This is a BOT. It is a waste of time. I had to make so many calls to the call centre it was ridiculous. I needed a solution, so I sucked up the cost. But there is NO SOLUTION. The directions given by Vodacom to people overseas are wrong and ridiculous. Every person had a different story. Really, the call centre people are not trained to deal with data roaming. I finally after many calls and much stress got someone who said, clearly, the 7 days cannot be rolled over, you cannot pay for more data (I had, actually, I had paid R500) as it won't work. There is no solution from Vodacom except to pay for data as it is charged (which is impossibly expensive, R5 per megabyte!). There is no eSim solution and no other way of getting a data solution from Vodacom for any longer than 7 days. In the end I used Roamless app, which was fantastic. Vodacom, you are a useless global supplier. Really useless. Your website is misleading. Your call centre people don't know what is going on.