Useless fibre support team

I have been having Fibre issues for 7 days now, vodacom fiber support team keeps on closing my service requests saying my Fibre is up and running I have logged up to 4 service requests now . Since I'm working from home this is a huge inconvienience because now I have to explain to my managers why I'm not completing some of my tasks every damn morning I look *********** because of useless vodacom fibre, while I pay the full subscription amount every damn month.

I have disconnected the router and ONT device I took the devices to vodaworld and the lady who was helping me refused to take the devices, so please send someone to come collect this ******* cause this is wasting my electricity while gathering dust, I will find another ISP who will actually take me serious