AH
Albertus H
1 reviews | Active since Dec 2021
23 Mar 2024, 15:12
Useless Fibre SR
So i want to change my Wifi password but everytime i phone in they keep telling me my line is down on their side they can't help me. So how can i still stream DSTV Stream if its down? Have to say Vodacom is getting really ****. Might just take my business somewhere else. So now I can change my password because of thr useless Vodacom network.
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Replies (2)
Vodacom's replyOfficial
23 Mar 2024, 17:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Mar 2024, 17:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Mar 2024, 16:06Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to you via email. Regards, Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2024, 16:06
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to you via email. Regards, Consumer Website Team
Best regards,