RM
Reshma M
1 reviews | Active since Feb 2021
11 Apr 2022, 13:39
Useless Fibre
If I could give Vodacom a ZERO rating I would. We have fibre 20/20 which my husband pays R899 pm.Last Month we were left without coverage for a period of 7 days, yet again from Wednesday last week to date we have no coverage and all they can do is forward us with reference number. Who is going to compensate us for the inconvenience, you do not forget to debit us monthly do you....
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Vodacom's replyOfficial
11 Apr 2022, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2022, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team