Useless

They refuse to stop phoning (actually harassing me) to upgrade one of my lines. The is no option to get the telemarketers to stop phoning me apart from raising a ***** alert against the particular number. How is that an acceptable thing to say to any client? How idiotic and *****ic is that? Tried to upgrade a few weeks ago, monthly installment was R150 odd more than what was agreed upon over the phone so cancelled that. Still get calls today from deliveries to try and deliver the cancelled upgrade. Tried to upgrade to a sim only contract today, cannot do online upgrades. Vodacom does not offer a service, rather a burden. This is the most hopeless and inefficient company that I had to deal with in years. Previously the hassles of upgrading cannot compare to what I have been experiencing the past few weeks.