Useless

I have two vodacom contracts, my one contract is due for an upgrade, this specific contract I usually upgrade at Game to get a voucher, Yesterday Dec 18th I went to game, but was blocked by the system with a "whitelist" error, I phoned vodocam spoke to a friendly consultant he then lodges a query, few hours later received a sms stating the matter is closed. Now today the 19th December I go back to game, but today I get blocked because my account is flaged as under debt review, and therefore the can not give me the deal I want, I app**** for debt review in 2013, then in 2015 I app**** for sequestration, but now I have been rehabilitated, BUT as I said earlier, this specific contract I always do at game and always get a voucher, betwewn the two contracts I have done atleast 5 upgrades since ive been under debt but now for some reason vodocom blocks me, and calling yhem does not help at all