GB
Gerrit B
1 reviews | Active since Mar 2015
24 May 2023, 14:19
Useless
It is now 14:14 and I have been trying to report an outage in my area since 10:57 on Twitter Chat. I have given them information as requested but to no avail. We have over a 108 guests who are unable to access the internet due to Vodacom's utter inefficiency.
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Vodacom's replyOfficial
25 May 2023, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 May 2023, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team