JvdM
Janet van der Merwe

1 reviews | Active since Nov 2011

06 Sept 2016, 15:27

Useless even if you don't have contracts with them any longer.

<p>It has almost been a month now that we cancelled our contracts on buy out with Vodacom. I have phoned and emailed for the settlement amounts on the account but I just can't get anything out of Vodacom. They don't even phone to find out why the accounts were not paid!! OMW I am so glad we left them, and by the rate it's going now they won't miss the money we have to pay them. Look up the word USELESS in the Dictionary I bet you'll see a phone of Vodacom Head Office!</p>

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Replies (1)
Vodacom
Vodacom's reply07 Sept 2016, 07:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team