Useless Esculations

<p>Hi, i have tried for assistance on Facebook, the guys get back to you quickly but nothing comes of it. I upgraded to a 10gig top up data contract early in May for about R399 a month, at the end of June i got a R22147.91 bill from you guys due to data usage, how is this possible? I was told it was a top up contract and not an open line, surely this is a mistake. I have a reference number 1- ********** ********** . I will not be paying this ridiculous amount when my contracts are top up contracts. The lady at the vodacom shop told me it was a data contract, 10g top up, did a sim swap and told me to wait 4 hours for the card to be active. I asked if the contract was updated and she told me yes, you need a data contract to work in the vodaphone modem thing. I have asked for assisance but have received no feedback except voice recodings saying my contract is in arrears. i do not want a negative credit record and i want to pay my bill, but i want to pay the correct bill. Someone please assist me, i dont know how else to get some help from you guys!</p>