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Pinki M

1 reviews | Active since Sept 2018

03 Jun 2021, 14:18

Useless

Vodacom is one of the most useful network,every time I call their customer care number 082 135 they put an admin block on my number .Last time it happened I stated two days without network that I pay them for .Today I called trying to put caller Id on my daughters number and they blocked me again .I am busy with exams and I need to authenticate myself and guess what I can’t because my number is blocked .I have never be so sad and frustrated In my life And what frustrates me worse is that when I took the additional contract I told the last at Vaal mall Vodacom who was assisting me to load it .It seems as if nobody knows what they are doing at Vodacom .

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Replies (1)
Vodacom
Vodacom's reply04 Jun 2021, 07:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team