Useless

Had a Showmax subscription last year for a couple of months, deductions by Vodacom. I cancelled it, and only picked up in January 2021 that they are still deducting the cancelled subscription. Since January we have tried to get it stopped and sorted out. Showmax says its not them, Vodacom says I have to cancel it - I can't as my account is not active!! Nobody is interested in assisting me!