CP
Chantel P

1 reviews | Active since Apr 2015

24 Apr 2017, 11:30

USELESS - DON'T CARE ABOUT KEEPING CUSTOMERS!!!!!!!!!!!!!!!!

<p>I have upgraded my contract on the 01 April 2017 and 24 days later NOTHING. I phone every day and each day new excuse "No Stock", "No ETA". Some days I am lucky and only passed on about 5 five time between department!! If you don't want to selll something, don't avertise it!!!!!!! </p>

0
Replies (2)
Vodacom
Vodacom's reply24 Apr 2017, 12:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 May 2017, 08:54
Official

Dear Wouter,

We apologise for not responding to your posting timeously and thank you for your patience.

We've responded to you via email and await your reply.

Regards,

UW