vP
vuledzani P

1 reviews | Active since Nov 2015

28 Jun 2016, 12:35

Useless,discusting service provider

<p>Its been a week my last complaint was on the 21/06/2016 the only respond i received from them was someone will contact you regarding this and heyy did any one bothered no they did not vodacom i have lost businessi had to change everything to another number to be honest i dont need anything to do with this network can someone please help me with this issue i want my number to be migrated to prepaid asapand am not going to pay vodacom anything i had to take this to my lawyers we requested for all the recordings of all the calls as they say they are recorded so we ca listen to them saying the contract has ended and after that i will sue this network cause clearly going to court is the only language they understand belive in me when i say i will not pay anything for your mistakes this is not for the first time am sure this is how vodacom makes their money by robbing their customer,you have done it to the wrong person this time </p>

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Replies (1)
Vodacom
Vodacom's reply28 Jun 2016, 19:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,