Useless - Data Billing Issues

<p>Once again Vodacom disappoints. I tried to upload 500MB once off data onto my phone, once I confirmed I received an error that the data could not be uploaded. When I requested a detailed balance, to my surprise 1GB of data had been upload to my account. I was charged an additional R99. If I wanted 1 GB of data I would have purchased the R149 bundle. After talking to the customer care consultant, I was told that they could not help me. This is unacceptable, I did not purchase two bundles of 500MB.</p> <p> </p> <p>You are *****ing from your customers on a daily basis, not only with data if once contract is finished, and they are on a month to month you do not dedut the device fee...which you could not help with either. ****************!</p> <p> </p> <p>Very disappointing....expect a call from me cancelling my account with you. Been a customer for many years time to move on.</p>