USELESS CUSTOMER SERVICE

Vodacom Vodacom the most pathetic service ever. Day number 3 without internet, day number 3 I am not able to work, day number 3 I am not able to generate an income since I am home based due to being on oxygen 24/7 as a result of Covid. Numerous phones calls numerous promises of escalating the problem and still nothing, no phone call just simply nothing. At least 5 service requests logged online, but the only response is a email stating service request closed, how do you close a service request without giving feedback or solving the problem??? Site address still wrong after numerous phone calls and even spelling the correct street name for the person, there is a huge difference between 7 Clarendon and 12 Oribi how can you not get it right??? This is a statement again on how you treat your customers, having 5 contracts and the fiber contract with Vodacom and still they don't care about customer service, because they know loosing one fool like me won't make a dent in their million rand turn over.