Useless customer service

<p>Vodacom has been debiting me for a service I did not sign up for and is now giving me the run around for a refund. 3 jobs have been opened and I call daily for feedback. I received sms's to say that 2 jobs have been resolved but no other feedback and still no refund. They never fail to miss a debit order but shy away from refunding money that they have been "*****ing" from me. Most of the staff that I have had the unfortunate opportunity to deal with have been ***********, not trained and plain down useless. For such a big company and brand it is shocking to have had to speak to such unprofessional lazy call center staff.</p>