Useless customer service
<p>I have recently bought two new contract from Vodacom, the latest contract I app**** for online on the 7th of December. it is now the 5th of January and I have been on the phone with them for numerous times already and my contract is still not sorted. Everytime it is hours spent on the phone and then I get told to go into a vodashop and then phone them back afterwards. WHAT IS THE POINT OF ONLINE AND TELEPHONIC SERVICES, this company is useless and I will never upgrade again.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
