Useless customer service

Vodacom consultants are totally useless.

I terminated my account with them 2 years back called the call centre went to the branch twice only to be told today that I can’t apply for bond because I owe Vodacom’s.

I have no single statement indicating that I owe them, now I am being inconvenienced be of their incompetence. I paid their amount only now I am sent from to pillar to post to get my settlement letter.

I regret ever taking out the contact with them