Useless customer care service

Item: Vodacom
Rating: 1
Author: Happy H

I lost my Sim card that is connected to the vodacom app. It seems someone is using the number because when I try to do a Sim swap and I couldn't. I went to the store and they can not help and the 135 number doesn't have an option to talk to the consultant

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Replies (1)

Vodacom's replyOfficial

15 Oct 2025, 17:18

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,

Vodacom Consumer Website Team

Vodacom's reply15 Oct 2025, 17:18

Official