USELESS Customer Care

Can Vodacom Customer Care get any WORSE????? How hard can it be to let me speak to someone that can actually assist. I am paying R 173 for "bonus" data every month, that I don't need and I DON'T WANT. Every time I phone in on 082 135, no matter what option I choose, it puts me through to a ChatBot on WhatsApp. WHO CANNOT RESOLVE THIS QUERY. The 3 humans I managed to speak to, kept telling me they can't help and I need to phone 082 135. I WANT TO CANCEL THIS STUPID payment on my contract. You are billing me for something I don't want, and you give me no options to cancel it?!??!