useless customer care

<p>Phoned customer care about an call that we keep getting about account that is in arrears. The account is paid up according to my records as well as costomer care. But customer care can not resolve te problem , this with attitude from you repesentitive right from the beginning. Apparently there is no way to resolvethe problem from their side we have to phone the accounts dep. Why the hell do you have a customer care department if they cannot log a complaint to acccounts on your behalf. We cannot and are not allowed to use cellphones during working hours. Maybe if you do your job the way it is suposed to be done people won't have this problem becouse off your ****ty disgusting useless accounts department. Its been ten days since you got my payment according to my bank but yet the call for an arrares amount of R0.00 is still being made. *** service from an corparate company</p>