Useless Consultants

I SPENT MORE THAN AN HOUR BEING PASSED FROM PILLAR TO POST, HOLDING ON FOR 20 MINUTES PERIODS ETC, THE CONSULTANTS ARE COMPLETELY USELESS IN THERE RESPECTIVE DEPARTMENTS, I CALLED SO THAT MY 2 DISPUTES CAN BE RESOLVED, BUT EACH TIME I HAVE TO REPEAT MYSELF OVER AND OVER TO ALL OF THEM YET NOBODY MAKES NOTES ON THE SYSTEM. AFTER SPENDING 20 MINUTES WITH ARTHUR AND EXPLAINING OVER AND OVER AND REQUESTING HIM TO PUT ME THROUGH TO MANAGEMENT, HE DROPPED THE CALL AND WHEN I CALLED AND SPOKE TO ITUMELENG, SHE SAID HE MADE NO NOTES, THEN SHE IN TURN WASTED MY TIME AND WAS JUST AS USELESS, THEN I REDIALED AND SPOKE TO KIM, ONCE AGAIN A TIME WASTER, THE CHERRY ON TOP BELONGS TO ELSABE WHEN SHE VERIFIED MY HUSBANDS SECURITY DETAILS SHE INSISTED ON HIM KNOWING HIS ACCOUNT NUMBER, GIVING HER HIS ID NO, ADDRESS, CELL NO WASN'T GOOD ENOUGH FOR HER, WHEN I ASKED HER TO PUT ME THROUGH TO HER MANAGER, SHE TRANSFERRED THE CALL TO ANOTHER CONSULTANT GUGU, LOOKS LIKE VODACOM DOESN'T WANT THERE ACCOUNT PAID, I WILL NO LONGER BE CALLING, YOU TAKE THAT STEP AND CALL US.