JW
Jacques W

1 reviews | Active since May 2011

13 Jun 2023, 11:44

USELESS COMPANY

They make it virtually IMPOSSIBLE for you to pay your bill the App Logs you OUT all the time they don't process PAYMENTS you email or ANSER CUSTOMER SERVICE.

If Security wise something happens to me I am SUING VODACOM BIG TIME !!!!!

0
Replies (3)
Vodacom
Vodacom's reply13 Jun 2023, 12:05
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

JW
Jacques W's update13 Jun 2023, 12:11
Reviewer Update
I NEED TO PAY AND RECONNECT !!!!!
JW
Jacques W's update13 Jun 2023, 13:47
Reviewer Update
Your Client Service Consultant was EXCELLENT thank you and SORRY for freaking out will try and remove post