Useless Cancellation Dept.

I was happy with Vodacom's service until I had to cancel a contract. I phoned to cancel them before I started to study and they said they will cancel the contract for me. I thought nothing of it until they deducted the usual amount at the end of the month, but it bounced due to me not having an income.

I phoned them and asked what is going on. "We will call you back." is the response I received. Never got phoned back. Again, I thought they had cancelled it. End of the month, they try to deduct double the amount for "Outstanding fees". Again I phoned, and got EXACTLY the same response. Now they have dept collectors phoning me for not paying my account. Looks like once you join them, they never let you go and it *****s your credit record.

****** useless!!