Useless Callcenter
<p>At 13:00 16/08/05 I got a message. "your Credit Bar has been activated" similtaniously my phone services were blocked. I'd like to add that on the 16/08/04 I thought I was billed incorrectly R84 for my 1gig data contract which I called about and queried. So today I called the call center at 13:00 because I noticed immediately. I keep getting transfered between call departments and I have been told I have insufficient funds in my account and that I owe them money... I got paid on the first. I have more then enough in my account to pay the full 24months of my contract if I needed too. Im canceling my contract. I am over bad service. Ive been blacklisted when applying online for my data contract. This was unfair of Vodacom and now this.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
