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Abygail A

1 reviews | Active since Jan 2013

04 Jan 2022, 12:18

USELESS call centre sim still barred ! after sim swop !

Used a sim for YEARS all of a sudden I'm unreachable... everything was barred! MY business number ! I was told to do a sim swop Did that and STILL the number is unreachable Yet put in 2 diffrent phones! Using another sim and all is well SO ITS NOT The phones its the network

BUT after 10 calls to 082135 STILL No resolution !!

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2022, 14:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team