1 reviews | Active since Feb 2014
<p>Please can someone who is intelligent enough give me a call?! I am trying to cancel my data contract. So I call from my cell(which the contract is not in my name) and tell them I want to cancel my contract. Which is totally different and is actually in my name. Then I get asked all these security questions pertaining to the contract that isn't in my name. Why? I then tell your employee that what I want has nothing to do with the number I'm calling from. He says it has something to do with it. </p> <p>The lady I spoke to before that rude guy had no problems with the answers I was giving her. And to top it all off he could barely speak! </p> <p>Oh and by the way I am still waiting for someone to get back to me regarding my last post. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Ruth,
You query is resolved.
Regards,
Cassandra
Best regards,
Dear Ruth,
You query is resolved.
Regards,
Cassandra
Best regards,
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