RN
Ross N
1 reviews | Active since Dec 2017
18 Dec 2017, 13:44
Useless call centre
After spending 35 minutes holding on and listening to a voice saying "please stay on the line to rate the service you have received" every few seconds, I gave up. If only one could actually get service to rate... My hope was that it would perhaps not be such a rediculous wait the next day. No such luck. They may as well not have a call centre (specifically the mobile department). What a rediculous waste of time!
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Vodacom's replyOfficial
18 Dec 2017, 14:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Dec 2017, 14:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,