1 reviews | Active since Dec 2009
Useless call center employees
<p>I phoned it because I wanted to register for voice password and also because I would like to buy Data for another number on my contract. </p> <p> </p> <p>When the useless thing answered the phone she said you can only buy data from the bank and that the voice password is set up by myself... which I did.. Reapeat the phrase 3 times and then got transfered to this useless "person". This has been a issue for months now that I'm trying to resolve and I don't even know how many times I've asked to get this service activated. Each time a more useless thing answers the phone.</p> <p> </p> <p>I can't believe companies still employ things like this to try an do busienss. I'll be switching from Vodacom to Telkom as soon as my contract is over. Been a customer for about 10 years but fed up with this useless service that you offering. Get people that can talk and understand english at least in order to assist customers. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
And NO ONE even phoned me to this point. STILL Useless
And NO ONE even phoned me to this point. STILL Useless
