JK
Jude K
1 reviews | Active since Nov 2016
09 Sept 2023, 11:08
Useless
I am still waiting for feedback on why my debit order date was not updated. You guys are useless. I will be taking this matter to ICASA. I refuse to be on the backfoot for your mistakes. Listen to the recordings, I won't explain myself again. I want my money.
> Tue, Jun 27, 2023 at 8:47 AM To: *** Good Morning,
I trust you are well
With regards to Vodacom debit order, please change the debit order date to the 28th of every month, this will be my new pay date.
Please re-run the debit order tomorrow
You can contact me on
Kind Regards,
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Vodacom's replyOfficial
09 Sept 2023, 18:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2023, 18:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team