NB
Nilesh B
1 reviews | Active since Dec 2017
08 Jan 2025, 16:58
Useless bunch of IDIOT'S.
Bunch of ****s, call you guys 5 days ago. Your person at the contact centre told me there is a fiber outage in my area. Strange as the outage seems to only be at my home. Call again on Sunday I was assured they will assign someone to come out in 2 days utter lies it's day number 5 and I'm sitting without internet connection which is hampering me from doing my job. It the payment was 5 days late you'll wouldn't hesitate to cut the service and here we are you'll can't fix something and I must continue paying for the lies, **** promises that you'll supply.
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Replies (2)Vodacom's replyOfficial
09 Jan 2025, 07:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jan 2025, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
NB
Nilesh B's updateReviewer Update
09 Jan 2025, 17:44Which year are you'll planning on calling?
Day 6 of no connectivity and absolutely no customer care from you guys. Let's see when you'll bill me will you'll minus the 6 days and counting ?
Day 6 of no connectivity and absolutely no customer care from you guys. Let's see when you'll bill me will you'll minus the 6 days and counting ?
NB
Nilesh B's update09 Jan 2025, 17:44
Reviewer Update
Which year are you'll planning on calling?
Day 6 of no connectivity and absolutely no customer care from you guys. Let's see when you'll bill me will you'll minus the 6 days and counting ?
Day 6 of no connectivity and absolutely no customer care from you guys. Let's see when you'll bill me will you'll minus the 6 days and counting ?
