NB
Nilesh B

1 reviews | Active since Dec 2017

08 Jan 2025, 16:58

Useless bunch of IDIOT'S.

Bunch of ****s, call you guys 5 days ago. Your person at the contact centre told me there is a fiber outage in my area. Strange as the outage seems to only be at my home. Call again on Sunday I was assured they will assign someone to come out in 2 days utter lies it's day number 5 and I'm sitting without internet connection which is hampering me from doing my job. It the payment was 5 days late you'll wouldn't hesitate to cut the service and here we are you'll can't fix something and I must continue paying for the lies, **** promises that you'll supply.

0
Replies (2)
Vodacom
Vodacom's reply09 Jan 2025, 07:56
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team 
NB
Nilesh B's update09 Jan 2025, 17:44
Reviewer Update
Which year are you'll planning on calling?
Day 6 of no connectivity and absolutely no customer care from you guys. Let's see when you'll bill me will you'll minus the 6 days and counting ?