USELESS

Absolutely shocking service. I went ahead with a Black Friday special and did and upgrade to a new phone. Your courier company (Ram) is absolutely useless and after 2 and 1/2 days of work I lost waiting for them. I had to follow up numerous times after making sure address and contact details are correct. On the Wednesday I phoned back in after hearing nothing. Only to find out my package was hijacked. After that I had to lay a complaint at RAM and was told to wait 15min (still waiting for it) to have the issue resolved. I still haven't had the consultant contact me back at any point in time to let me know my package was hijavked. I then phoned into Vodacom dealt with a consultant only to be told I need to phone in and cancel my contract and to the phone in and have them send me new items. Only to now waste day number 4...being told that they will need to send an email. So this Friday it will be 2 weeks of absolute hell and no one resolving this issue and no one following up and no one having a clue. So please for the love of all that is ****ing great.... SOME ONE do their ****ing job and resolve it otherwise I will take my business somewhere else.