Useless as usuall .... Shameel Joosub your staff need training

Please tell me which part of cancellation with immediate effect do you people at the cancellations department not understand. I called to CANCEL all the numbers and not convert it to prepaid. I looked on the vodacom app and the following numbers still show current amounts. I requested premature cancellation and cannot be penalised due to the fact that you are too *********** to do your job.

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All these numbers still show amounts due. I have requested CANCELLATION. ALL OF THEM ARE ON TOP UP CONTRACTS.

Why should it always be so difficult to deal with the people at Vodacom.