Useless as usual

<p>Tried to buy a once off data bundle online for the last two days. Get an error message claiming that I am not the main account holder (which I am, have bought additional data for years). All I get from the more or less clueless call center people is being connected to another assistant then to Business then they give me instruction how to buy data for my data card with my cell. I try that and get an error thta I can not buy for another number and I must please phone the helpline again. I never ever receive an answer when the online purchase facility will be available again just hours wasted and nothing achieved.</p>