cC
clinton C

1 reviews | Active since Dec 2014

04 May 2022, 20:51

USELESS as goverment

Apart from government call centers and customer service departments, vodacom has the most dreadful customer service (number 135) options to its clients. if only that was as good as the call center department prepared to sell you a new contract 5 times a day, it would be so delightful to engage with the CUSTOMER CARE. no options to chat to someone, the AI Toby is useless, and the options given is completely irrelevant. go back to the basics.

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Replies (1)
Vodacom
Vodacom's reply05 May 2022, 14:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team