RT
Ryan T

1 reviews | Active since Mar 2009

15 Oct 2015, 17:32

Useless as always

Second time I am complaining about this now, so I am going to get my lawyer involved because you people CLEARLY aren't taking the fact that you are **********ly over charging me because you don't seem to contain to competence to do a simply contract renewal<br> <br> I went into your useless Century City branch to renew my contact. 2 Weeks later I still had a new sim card that didn't work. So after WASTING MY TIME on phone calls and this forum I finally find out that the idiot forgot my papers on a table and never put the order through.<br> <br> SO THEN I get billed for my original contract this month even though I SIGNED IN WRITING a contract to make that in valid. THIS IS *****! <br> <br> Now you send me a statement saying that my 110 flexi costs me R96, yet I signed up for R79 another act of *****. <br> Beyond this you Still haven't removed my BiS even though I DON'T HAVE A BLACKERRY! On top of that you charge me for a 24 month handset that you never gave me I HAVE MY own. I came in to JUST GET A NEW 110 FlEXI!!!!!! *** is wrong with you!<br> <br> Time to get legal I am tired of deal with this level of incompetence<br> <br> DO NOT CALL ME! I WILL NOT ACCEPT ANY PHONE CALLS! EMAILS ONLY!<br>

0
Replies (1)
Vodacom
Vodacom's reply15 Oct 2015, 21:06
Official
Hello eltorro,

Thank you for the posting.

A consultant will be in touch with you soonest.

We apologise for any inconvenience caused.

Regards
MK
Consumer Website Team

Best regards,