1 reviews | Active since Dec 2016
USELESS AND WORST SERVICE EVER RECEIVED FROM VODACOM!! WOULD ADVISE YOU NOT TO USE THEM FOR THIS SHOCKING SERVICE
AFTER RUNNING AROUND FOR ALMOST 3 DAYS WITH VODACOM I STILL HAVE NOT MANAGED TO CANCEL MY FIBRE!! I HAD REQUESTED TO USE VODACOM AS AN ISP FOR MY FIBRE BUY BECAUSE THEY TOOK LONG GETTING BACK TO ME I ENDED UP GOING WITH ANOTHER ISP. NOW WHEN MY CURRENT ISP WANTS TO CONFIGURE ME FOR INTERNET THEY CANT CONFIGURE ME BECAUSE VODACOM AGENTS HAVE NOT CANCELLED THE ORDER THEY DID WITH VUMATEL. I DEALT WITH A LADY BY Matlhodi Kgosiemang SHE SENT ME AN EMAIL SAYING THE ORDER WAS CANCELLED WITH VUMATEL AND YET WHEN I CALL VUMATEL THEY SAY VODACOM HAS NOT CANCELLED THE ORDER AND SHOWED ME PROOF. WHY WOULD VODACOM LIE LIKE THAT ESPECIALLY WHEN I WAS ABOUT TO CHOOSE THEM AS MY ISP. I AM STILL STRUGGLING TO GET THE ORDER CANCELLED TILL TODAY WITH VODACOM FIBRE! I HAVE NOT RECEIVED ANY ROUTER OR USED THIER INTERNET AND YET THEY TELLING ME IT WILL TAKE 30 DAYS FOR THEM TO CANCEL A ORDER IF EVEN I'M NOT EVEN USONG THEM AS ISP. THIS IS SHOCKING TO HERE. I WOULD NEVER ALLOW ANYONE TO USE VODACOM FIBRE AFTER THE TREATMENT I GOT.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Goodness
Kindly be advised your query is in hand with our Fibre team. Once completed will you be contacted with feedback.
Regards,
Vodacom Consumer Website Team
Dear Goodness
Kindly be advised your query is in hand with our Fibre team. Once completed will you be contacted with feedback.
Regards,
Vodacom Consumer Website Team
