LM
LINDWA M

1 reviews | Active since Aug 2024

13 Aug 2024, 10:45

Useless and unnecessary phone call

I cannot believe that a so called big Company such as Vodacom would have the ***** to call me this morning and ask me about an account that was paid on the 7th of August 🥹 Only after I advised this foolish consultant that the account was paid last week even. She requested me to hold and guess what “oh sorry the account is settled”. What the ****!!! Don’t be misled, Vodacom is ****!!! Waste of my time this morning for something that was long paid! Principle - go through your system first and make sure before you jump to a call and speak nonsense!!!!

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Replies (1)
Vodacom
Vodacom's reply13 Aug 2024, 11:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team