KD
Kelz D

1 reviews | Active since Jan 2014

07 Dec 2020, 08:45

USELESS AND SERVICE DELIVERY IS -10 THEY SUCK

I PLACED AN ORDER WITH VODACOM IT WAS APPROVED. THE PARCEL WAS SENT OUT TO RAM COURIERS BUT THEY SENT IT TO THE WRONG DELIVERY ADDRESS NOW IM STRUGGLING FOR VODACOM TO SENT AN EMAIL TO RAM COURIERS SAYING THE ADDRESS IS INCORRECT AND SENT MY NEW ADDRESS TO RAM BECAUSE ON THE ORIGINAL ORDER MY ADDRESS WAS CORRECT PLEASE PLEASE SENT THE EMAIL TO THE COURIERS THEY AWAITING YOUR EMAIL UPDATE AND PLEASE DON'T REPLY WITH THIS NONSENCE AUTO RESPONSE BECAUSE NO ONE GETS BACK TO YOU THIS IS NONSENCE CANCEL MY ORDER IF THIS IS THE SEVICE WE GET

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

0
Replies (1)
Vodacom
Vodacom's reply07 Dec 2020, 10:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team