PP
Patrick P
1 reviews | Active since Oct 2020
26 Mar 2021, 17:19
Useless and ruthless business activity by VODACOM
Vodacom is useless and ruthless. In 2018 I canceled my contract, they later came back saying I owe them R157 in 2019, I paid it in May 2019. In July 2019 I found that they listed me on credit bereau for that very amount. I called them in September 2019, they told me it was a mistake and that they are going to rectify it within 22 day, only to find out today on the 26 of March 2021 that I am still listed as owing them. I called them, the guy in their accounts department told me that you don't owe anything, but I can't assist you. How useless!!!
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Replies (1)Vodacom's replyOfficial
27 Mar 2021, 11:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Mar 2021, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
