SI
Shahzia I
1 reviews | Active since Apr 2015
13 Apr 2015, 21:38
Useless and pathetic service. *********** staff
2days and 50 million calls later!!!! Is no1 trained on vodafone protect to help us unblock a phone????<br> <br> My phone is blocked with this stupid vodafone protect and many calls emails and logs later and nothing has positive has been done!!!!!<br> <br> I regret upgrading my contract!!!! <br> Vodacom has proven once again to being *********** and useless in their service provided!!!<br> <br> Train ur staff and unblock my phone immediately!!!! My phone is my source of income, is Vodacom going to compensate me....?????
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Replies (1)Vodacom's replyOfficial
14 Apr 2015, 08:09Hello Shahziainaieth,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply14 Apr 2015, 08:09
Official
Hello Shahziainaieth,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
