SI
Shahzia I

1 reviews | Active since Apr 2015

13 Apr 2015, 21:38

Useless and pathetic service. *********** staff

2days and 50 million calls later!!!! Is no1 trained on vodafone protect to help us unblock a phone????<br> <br> My phone is blocked with this stupid vodafone protect and many calls emails and logs later and nothing has positive has been done!!!!!<br> <br> I regret upgrading my contract!!!! <br> Vodacom has proven once again to being *********** and useless in their service provided!!!<br> <br> Train ur staff and unblock my phone immediately!!!! My phone is my source of income, is Vodacom going to compensate me....?????

0
Replies (1)
Vodacom
Vodacom's reply14 Apr 2015, 08:09
Official
Hello Shahziainaieth,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team