1 reviews | Active since Mar 2009

27 Jul 2016, 10:34

USELESS AND PATHETIC AGAIN AGAIN

<p>Phoned Voadcom to do an upgrade on a Business line and SURPRISE, SURPRISE, their computer system is down. NEED I SAY MORE. I will be posting complaint on Facebook and Hellopeter until someone competent at Vodacom can and does help me. Still have not been contacted about previous 2 complaints in as many days, even though they say that someone will contact me. </p>

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Replies (1)
Vodacom
Vodacom's reply27 Jul 2016, 13:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team