1 reviews | Active since Mar 2009

26 Jul 2016, 14:20

USELESS AND PATHETIC AGAIN

<p>VODACOM HAS STRUCK AGAIN. THE ONLINE SITE IS AGAIN TELLING ME THAT I DO NOT HAVE A PROFILE AN DI MUST USE THE OTP BUT I AM LOGGING ON USING THE OTP. SURELY WITH TECHNOLOGY, THE SYSTEM SHOULD BE ABLE TO TELL THAT MY PROFILE IS USING THE OTP. THIS IS THE 3 RD COMPLAINT THIS WEEK THAT I HAVE POSTED.</p>

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2016, 17:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team