Useless and no one knows what they are doing
<p>On Monday, I called Vodacom to get a data package. I agreed to a 5gb monthly package and told it was approved. Just had to wait for a call from the confirmation team. It is now Saturday and I have not received a call at all. I have called several times and been told the same thing. </p> <p> </p> <p>This disgusting service is beyond a joke really. Think I will go with another network</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Had 1 email on the 9th and still have heard nothing back
Had 1 email on the 9th and still have heard nothing back